Hi everyone,
how to act coherently and effectively in difficult and challenging situations with team-members, clients or colleagues in your everyday business life?
This is the core question we will find answers to in our training session on March 13+14, 2025 in Munich.
Please find additional training material on this website!
I am looking forward to getting to know you!
Anna Böger
Briefing and videos for the groupwork on Friday afternoon
How to handle challenges in virtual meeting situations:
- You work according to the world cafe method and are dealing with specific challenges in virtual meetings.
- Please divide into three subgroups. (preferably in the room).
Round 1:
- In each group, take 30 minutes to watch and discuss one of the three bad-practice videos below.
Please collect your ideas and tool tips: How could the moderator resolve the situation better? What could he do to make the situation more positive and productive? - Please record your thoughts on a flipchart so that a reader can make sense of them.
Round 2:
- After 30 minutes, each group takes a second video and adds their thoughts to the previous group’s flipchart.
Round 3:
- Change again after 30 minutes: each group takes a third video and adds their thoughts to the flipchart of the previous group.
Make sure that each group has seen and discussed all three videos at the end of the process.
In this way, 3 toolboxes with comments and tipps on the various challenges for the virtual space are created in 90 minutes.
Feel free to incorporate a break of 20 min.
Bad practise: Deal with an invisible client (only available in german with english undertitles)
Bad practise: Give feedback and handle objections
Bad practise: Being run over by frequent speakers
Additional self-learning videos (incl. good-practise versions ;-))
How to adress different types of personality
How to handle pink elephants in the room
How to deal with conflict and resistance
Additional print material
- Training Documentation for download (available after the training)
- LearningCards